Due to the current worldwide COVID-19 situation, we've taken additional steps to make sure that everyone stays as safe as possible! However, due to the additional restrictions in place our turnaround is currnently around 10 weeks. This excludes our printed item only orders, as we aim to do these within 1-2 weeks.
Our cut off for Christmas delivery is Monday 12 October - any orders placed after this date we can't guarantee will be delivered before Christmas.
Some of the suppliers I use are experiencing stock issues due to the global pandemic. If there are any issues in fulfilling your order I'll contact you with the options of an alternative product, to keep your order open if you're happy to wait, or a refund.
The last few months saw a huge increase in online shopping, and trying to work from home with two young children and no childcare for 20 weeks meant things have taken me longer than usual to get done without my usual help each week. If you're waiting on an order and would like to size up or change anything, then please drop me an email with your order number to firstname.lastname@example.org.
If you need something by a certain date, please let me know with as much notice as possible so I can plan this in. Once you get a shipping notification email, your order may take a little longer than normal to reach you due to staff shortages within the Royal Mail.
Please stay safe, and thank you for continuing to support my little business during these uncertain times!